FAMILY D — OFFICE · 6 MODULES

The numbers that actually run the business.

Six modules for the back office — advanced reports, a real Daily Trading P&L, finance and payments, compliance operations, and the owner and manager apps.

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01 ADVANCED REPORTS02 DAILY TRADING P&L03 FINANCE, PAYMENTS & EXPENSES04 OPERATIONS & COMPLIANCE05 OWNER APP06 MANAGER APP

OFFICE — FAMILY REELLIVE

● ASSET AWAITEDASSET: Office — hero video/screenshot, 16:10 — REPLACE

01 · ADVANCED REPORTS

Twenty-four-plus reports. Zero exports to Excel first.

✓Sales, product mix and payments — plus tax, tips, servers, tables and order types.

✓Menu engineering — what earns, what sells, what should leave the menu.

✓Daypart and exceptions — when the money happens — and what got voided, refunded or discounted.

✓Cash drawer and Z-report — end-of-day close-out and reconciliation, done properly.

✓Location compare — site against site on one screen.

● ASSET AWAITEDASSET: reports library — REPLACE

● ASSET AWAITEDASSET: Daily Trading P&L — REPLACE

02 · DAILY TRADING P&L

Forecast to operating profit, every single day.

✓The full chain — forecast → gross takings → VAT → net sales → COGS → gross profit → labour → overhead → operating profit.

✓Real COGS — from recipe costing in Stock & Production — not a percentage guess.

✓Real labour — from the rota and timesheets in Workforce, as worked.

✓Every day, not month-end — know Tuesday was bad on Tuesday.

03 · FINANCE, PAYMENTS & EXPENSES

○ OPEN BANKING ROLLING OUT

The money side, reconciled.

✓Card payments & payouts — what was taken, what settles, when it lands.

✓Disputes & chargebacks — tracked cases with the evidence in one place.

✓UK expenses, bills and mileage — with VAT reclaim handled properly.

✓Open Banking bank feeds — business-account transactions reconciling inside the P&L — rolling out now.

● ASSET AWAITEDASSET: payouts + expenses — REPLACE

● ASSET AWAITEDASSET: checklist + HACCP log — REPLACE

04 · OPERATIONS & COMPLIANCE

Checklists that prove themselves.

✓Opening, closing and cleaning checklists — with photo sign-off — done means done.

✓HACCP temperature logs — breach → corrective action → auto-maintenance → alert, automatically.

✓Goods-in checks — deliveries checked at the door, feeding stock instantly.

✓Challenge 25 — age verification with an audit log the licensing officer can read.

✓Maintenance requests — logged, assigned and closed, with a history per site.

05 · OWNER APP

Every venue, one glance.

✓Top-line KPIs across all venues — takings, covers and labour, live on your phone.

✓Live activity feed — what just happened, as it happens, per site.

✓Built for groups — one glance across the estate — see For groups.

● ASSET AWAITEDASSET: owner app KPIs — REPLACE

● ASSET AWAITEDASSET: manager app views — REPLACE

06 · MANAGER APP

○ ACTIONS ROLLING OUT

Role-based, on the move.

✓Role-based views — home, reports, team, ops and kitchen — each manager sees their patch.

✓Live today for viewing — numbers and feeds are live now.

✓Actions landing progressively — approvals on the move are rolling out — tracked on the changelog.

MULTI-SITE

Built for groups

Central management, per-location config, org admin and cross-location reporting — the full story is on the For groups page.

TASK MANAGEMENT

The venue’s to-do list

Recurring tasks and one-offs, assigned and checked off with evidence.

AUDIT TRAILS

Tamper-evident by design

Append-only records on money and workforce — what happened, who did it, when.